Privacy Policy

Last updated: July 21, 2026

At Dogs Matting Store, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:

• Name and contact information (email address, phone number, shipping address)
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communications you send to us

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Respond to your comments, questions, and customer service requests
• Send promotional communications (you may opt out at any time)
• Improve and personalize your shopping experience
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and fulfilling orders (e.g., shipping carriers, payment processors)
• Legal authorities when required by law or to protect our rights
• Business transfers in the event of a merger, acquisition, or sale of assets

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to opt out of marketing communications
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at support@dogsmatting.store.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: support@dogsmatting.store